FAQ

Are the packaging materials recyclable?


The poly bags used in our packaging are recyclable, biodegradable, 100% virgin polyethylene film, FDA and USDA compliant.

How long does it take for my order to be processed?

From the time your order is placed and the date when you or your customer receives it, there are two processes to consider.

Fulfillment: Standard fulfillment time is 2-7 business days. Once your order has been fulfilled and left our building you will receive a notification with shipping information if applicable. Depending on the circumstances and inventory levels, it may take longer than usual. Don’t fret, though! All of the big LA wholesale factories are practically in our backyard, including American Apparel. This means it’s super easy to keep stocked and minimizes wait time for you!

Shipping: You have several shipping options to choose from - they can range from within 1-8 business days (1-20 for international orders) depending on the courier and level of service you select.

What if the product is lost in the mail?

If your package is lost in transit, no worries! We will reprint it and resend it at no cost to you. However, if the tracking information for the package states that it has been delivered, we would unfortunately not take responsibility

Are your products eco-friendly?

All our shipping products are either 100% recyclable or fully biodegradable. Bubble wraps are made from a minimum of 15% recycled plastic and 10% post-consumer content. Our kraft tubes are made from 70-100% post-consumer recycled content and 0-30% secondary recycled content.